FAQ

Frequently Asked Questions

What are your magnets made of?

From the paper, to the printer, to every piece of the magnet -  our magnets are printed on high-quality magnetic material designed to last.

How do I submit my custom photo?

When placing your order, upload your photo through the photo upload button. The pictures you upload come directly to us once your payment is processed. 

How long does production take?

Custom orders typically take 3–5 business days to produce before shipping.

Do you offer bulk or wholesale pricing?

Yes! Please contact us for bulk order inquiries. Sweetlyheld@gmail.com

What is your return policy?

Because our products are custom-made, we do not accept returns unless the item arrives damaged or defective. Please reach out within 7 days of delivery if there's an issue.